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Microsoft MB-910 Exam is an essential certification exam for professionals who want to work with Microsoft Dynamics 365 Fundamentals (CRM). Microsoft Dynamics 365 Fundamentals (CRM) certification exam is designed to test the knowledge and skills of the candidates in the areas of customer engagement and relationship management. Passing MB-910 exam is a prerequisite for pursuing advanced-level certifications in the field of Dynamics 365.

Microsoft MB-910: Microsoft Dynamics 365 Fundamentals (CRM) Exam is an essential certification exam for IT professionals working with Dynamics 365. Passing the exam validates that the candidate has a fundamental understanding of Dynamics 365 applications, and it is an essential requirement for professionals who want to advance their careers in Dynamics 365. The Microsoft Certified: Dynamics 365 Fundamentals certification path is an excellent way for IT professionals to demonstrate their expertise in Dynamics 365 and is recognized globally.

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Microsoft MB-910 exam is designed to test the fundamental knowledge of individuals in relation to Microsoft Dynamics 365 CRM. MB-910 exam covers a wide range of topics such as Dynamics 365 CRM features and functionalities, customer engagement, sales and service, as well as data management and analytics. MB-910 Exam is intended for individuals who are seeking to demonstrate their expertise in Microsoft Dynamics 365 CRM, including sales professionals, business analysts, and solution architects.

Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions (Q60-Q65):

NEW QUESTION # 60
A company implements Dynamics 365 Sales.
You need to recommend the features to implement that meet the following requirements:
* Display a landing page when a sales manager signs in that shows the pipeline, top leads, open opportunities, and won opportunities.
* Display an interactive list that allows sales representatives to see details for their accounts including the name, address, phone number, contact, and last contact date for the account. Allow sorting by any column.
Which features should you recommend?
To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 61
A company plans to implement Dynamics 365 Customer Voice.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/customer-voice

NEW QUESTION # 62
You are a sales manager working for a paper manufacturer.
You need to create customers in Dynamics 365 Sales and attach the customer's contract to the customer record as a PDF file.
Which record type should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 63
You are a sales representative for a company.
Which Dynamics 365 Sales can you use to manage the sales pipeline?

A. Tracking the asset history of a customer
B. Tracking service level agreements
C. Resolving an open case of a customer
D. Turning leads into opportunities

Answer: D

NEW QUESTION # 64
A company plans to use several Dynamics 365 apps for business operations.
The company plans to use Microsoft Power Platform services to meet several business requirements.
Match each requirement to the Power Platform service.
Instructions: To answer, drag the appropriate Power Platform service from the column on the left to the requirement on the right. Each Power Platform service may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 65
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