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The CTFL-UT Certification Exam is intended for professionals who are involved in software testing, quality assurance, and user experience design. ISTQB Certified Tester-Foundation Level - Usability Testing certification is particularly useful for those who are responsible for evaluating the usability of software products and ensuring that they meet the needs and expectations of end-users.
ISQI CTFL-UT Certification Exam is an excellent way for testing professionals to gain expertise in usability testing. It is a valuable certification that will enhance a candidate's career prospects and provide them with the skills and knowledge required to excel in the field of software testing.
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CTFL-UT is so flexible that you can easily change the timings, types of questions, and topics for each mock exam. PrepAwayPDF's ISTQB Certified Tester-Foundation Level - Usability Testing practice test contains all the important questions that will appear in the actual CTFL-UT Exam. We design and update our ISQI CTFL-UT exam questions after receiving precious feedback. You can try a demo and sample of CTFL-UT exam questions before purchasing.
The CTFL-UT certification exam is designed for software testers, quality assurance professionals, and software developers who want to enhance their skills in usability testing. ISTQB Certified Tester-Foundation Level - Usability Testing certification is also suitable for those who are new to the field of software testing and want to gain a solid understanding of usability testing concepts and techniques. CTFL-UT Exam covers a range of topics, including the importance of usability testing, usability testing methods, usability metrics, and usability testing tools.
NEW QUESTION # 18
In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?
Answer: A
Explanation:
To prevent usability testing from exceeding budget, active monitoring and control of project resources are critical. The best practice is to regularly check consumed time, costs, and effort against the original estimates, allowing timely adjustments to scope or resources. This is a classic quality control practice aligned with ISO
9001 principles and standard project management methodologies. Option A relates to test preparation, option C concerns reporting and communication, and option D applies after test execution. Only option B deals directly with budget control during the test.
References:
* ISO 9001:2015 - Quality Management Systems
* ISTQB: Usability Testing Guidelines
* Nielsen Norman Group: Budgeting for Usability Testing
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NEW QUESTION # 19
Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
Answer: D
Explanation:
Human-centered design, as defined by ISO 9241-210, emphasizes early user involvement, iterative design, and continuous usability evaluation. Option D aligns with this model as it begins with understanding user needs (interview users), proceeds through iterative prototyping (which allows for continuous improvement), and involves user evaluation. This ensures that the final product is shaped by real user input and feedback.
Options A and B lack iteration and continuous evaluation, while option C, although partially aligned, lacks explicit user involvement in the evaluation process, focusing only on expert reviews.
References:
ISO 9241-210:2019 - Human-Centered Design
Nielsen Norman Group: Human-Centered Design Principles
Usability.gov: Human-Centered Design Process
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NEW QUESTION # 20
You're asked to evaluate the direct interaction between ordinary users and the software product. Which kinds of evaluations would be suited for that?
Answer: A
Explanation:
A usability evaluation is specifically designed to assess how real users interact with a software product. It focuses on effectiveness, efficiency, and user satisfaction in completing tasks. This may involve usability testing, expert reviews, or heuristic evaluations. The goal is to identify any usability problems and understand user behavior during real use.
Option A (Accessibility evaluation) targets inclusivity for users with disabilities, not general user interaction.
Option B (Usability maturity assessment) evaluates the organization's usability practices, and Option C (Risk assessment) evaluates potential project or system risks. Only option D directly involves observing and measuring user interaction.
References:
ISO 9241-11:2018 - Usability Definitions and Concepts
Usability.gov: Usability Evaluation Basics
Nielsen Norman Group: Types of Usability Evaluations
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NEW QUESTION # 21
As an expert for usability, you're in charge of the usability part of the development of a business application for a large customer. You have worked as a usability expert with the development team for two years and are operating well together; the developers value your feedback and give their bests implementing your suggestions. The product is in an early stage, so there's only a rudimentary prototype available.
Given this information, what is the best approach to verify the usability at the current stage?
Answer: A
Explanation:
At an early development stage where only a rudimentary prototype exists, a usability review (e.g., expert or heuristic review) is the most effective method. It allows usability specialists to identify potential usability issues without the need for a fully functioning product. Reviews can provide immediate, actionable feedback to guide design improvements before moving into more resource-intensive usability testing. An unmoderated usability test (B) or lab test (D) may be impractical at this stage due to limited interactivity. A usability maturity assessment (C) evaluates organizational processes and is not applicable to evaluating a specific prototype.
References:
Nielsen Norman Group: When to Use Heuristic Evaluation
ISO 9241-210:2019 - Human-Centered Design Processes
Usability.gov: Usability Evaluation Types
NEW QUESTION # 22
Your last 20-pages usability test report wasn't received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.
What are you going to do differently this time?
Answer: D
Explanation:
Usability test reports are more effective when they are balanced and include not only problems but also what worked well. Including positive findings increases credibility, encourages the development team, and helps them understand what should remain unchanged. Option B violates privacy and ethical standards. Option C may dilute focus, and D could worsen the problem by making the report less accessible. Thus, the best practice supported by usability.gov and Nielsen Norman Group is to include both positive and negative findings.
References:
Usability.gov: Reporting Usability Findings
Nielsen Norman Group: Writing Usability Reports that Developers Will Read ISO 25062 - Usability Test Report Format
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NEW QUESTION # 23
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